Design Office Hours

👋🏻 Hello! You’ve found Jamie’s virtual office hours.

💁‍♂️ If you’re new to my work, here’s a bit of a bio. I’m an Experiential Designer and Strategist, working at the intersection of space, service, and digital experience design. During the day, I’m a Service Designer with Atlassian in 🇨🇦 creating white-glove customer experiences, but more broadly … I’m a recovering Architect, 'creative-tech'-dabbling designer, and a research-driven brand strategist, having worked alongside clients in the retail, technology, themed entertainment, and financial services sectors in navigating the future. Alongside my clients, I’ve transformed their brand purpose into designed experiences that connect with their audiences (and strives to make their heart skip a beat). ✨ Through my work, I’m on a mission to inject the power of play, storytelling, and hero-centered experience design in envisioning the future. Selected clients include the Panama Canal Authority, CJ Group, Toronto International Film Festival (TIFF), AIRMILES, Canadian Tire Corporation, Cineplex Entertainment, and Canadian Imperial Bank of Commerce (CIBC).

You might be asking yourself ...

"How can Jamie help me with my current challenges???!!"

Honestly, I’m glad you asked. Here are some areas that we can work through!

• Problem Framing - What problem am I solving for? How can I see my problem from a different POV?
• Systems Thinking - Am I solving the *right* problem to have the impact I'm looking to make in the world?
• Ideation & Prototyping - What are the possible solutions for the problem I'm solving for? How can I start to think outside the box?
• Research Planning - How am I going about flexing my curiosity?
• Visualization - I’ve learned, thought, and sketched SOO many things but I can’t make sense of it all (let alone tell a cohesive story!)
• ... I'm in a lurch/writers-block/creative-rutt and feel like I'm making zero progress! HELP!